Get help
Email hello@skilllift.io. Put Course 1 support and the module and lesson number in the subject, for example: Course 1 support — Module 2, Lesson 2.3.
Describe what you tried, what you expected, and what happened. Include the error text or a screenshot if it helps. Do not send passwords, access tokens, or payment details.
If you cannot continue
Add BLOCKED to the subject when a required editor, simulator, completion, access, capstone, or proof step prevents you from continuing. Tell us which step is blocked.
We aim to reply within two business days. Blockers are triaged as soon as practical. Support email is separate from the beta module check-ins: use email for help with your current problem.
Current course information
- Release status shows current module and proof availability.
- Pricing and access describes the current offer.
- Terms and refund policy explains the applicable terms.